Backlist (Data Import)
Publisher catalogs of previously published titles.

Barcode
A series of lines of varying width, printed on an item or a label, that can be read by an electronic scanner to determine the price of the item.
See also International Standard Book Number, ISBN, Scanner, Stock Keeping Unit, SKU, Universal Product Code, UPC

Basic Inventory screen
An abbreviated version of the Inventory Screen which displays only the most commonly sought-after information about an item.
See also Inventory screen

BIP+™
See Books In Print+™.

Blanket discount
(POS) A discount that applies to the entire sale.
(Ordering) A percentage discount that is applied to a PO.

Books in Print+™ (BIP+™)
A CD-ROM, provided periodically by either Ingram or Baker and Taylor, which contains a database of all the titles currently in print.

(Keyword Search) Optional software, available from WordStock, that provides access to information about all the titles listed in the Books in Print+ (BIP+) CD-ROM.

(Maintenance) Any of the weekly or monthly updates, provided on CD-ROM or diskette, that pertain to Books in Print+™ .

Cascade (Electronic Ordering)
The process by which items on a PO which are unavailable from the first vendor to which the PO is transmitted are placed on a succession of POs to other Vendors until confirmation is received that all the items are available (or until there are no more Vendors in your list).

Cash Disbursements (POs)
Petty cash which is removed from a register for a reason other than a merchandise transaction (to buy office supplies, etc.).

Cash Sheet (POs)
A series of reports about the transactions carried out at a single register in the course of a day. It includes a breakdown of transaction totals by method of payment, taxes, discounts, and refunds, as well as information about other factors affecting cash drawer and merchandising strategies. Also known as a 'Z' reading.
See also Cash Sheet Summary, X-read

Cash Sheet Summary (POs)
A Cash Sheet Summary is a report that combines the information from the Cash Sheets from all registers into one report.
See also Cash Sheet, X-read

Catalogue number
A unique, 8-character alphanumeric string (representative of an SKU), by which WordStock represents a mail order catalogue item.
See also Stock Keeping Unit

Citation (Keyword Search)
All of the available information pertaining to an item, such as Title, Author, Publishers, Price, etc.
See also Books in Print+™

Claim (Ordering)
An indicator ('C') on a purchase order [PO] that an item being ordered or received is to be set aside as a Special Order, an Employee Hold, or for another reason.

Clean-up routines
Information (including the date and time as well as some coded data) displayed on the monitor when you turn on your computer, and concludes when the Login: prompt is displayed.
See also computer, Log in, prompt

Command
A character or characters, when in the Command: box, or selected from a Command Help Menu, that instruct WordStock to perform a certain task. For example: 't' for Title, 'new' for creating a new record, 'q' for quit, etc.
See also Command: box, Command Help Menu

Command: box
The space after the word 'Command:' on all WordStock screens. Whenever performing a task, enter a command in the Command: box, or select a command from a Command Help Menu.
See also command, Command Help Menu

Command Help Menu
A menu, available in all WordStock screens, which contains the commands, and a description of the commands, that apply to the current program screen.
See also command, Command: box

Command mode
One of three modes ['command', 'display', and 'modify'] in which WordStock screen can be operated. When creating a new record or reviewing an existing record, 'COMMAND' appears in the Mode: box, and any of the appropriate commands may be entered.
See also Display mode, Mode: box, Modify mode

Computer
The electronic device that performs all WordStock tasks associated with data accumulation, manipulation, and maintenance.

Confirmation (Electronic Ordering)
An electronic transmission from a vendor indicating which items on a PO are available.
See also Cascade, Transmit

Contrast
See monitor contrast

Cost Entry (CE)
One of two methods of indicating how a Vendor charges for merchandise. The Cost Entry method indicates that a wholesale price is paid when ordering, and a markup is then applied at the store. This is the usual method of ordering for a non-book store.
See also costing method, Discount Entry

Costing Method
The method of indicating how a Vendor charges you for merchandise.
See also Cost Entry, Discount Entry

Credit Card Authorization (CCA)
Optional software available from WordStock which provides the ability to transmit your credit card transactions electronically to NPC (the settlement company) for authorization, and for settlement at the end of the day so that the store's account is credited for the total amount of credit card transactions.

Cursor
A movable, usually flashing, symbol that indicates the location on the screen where the next character entered from the keyboard will appear.

Customer file
A collection of Customer records. The Customer file is linked to WordStock's Special Order file and optional Mail Order Program. It is a useful tool for organizing mailing lists tracking customers' Special Orders and Mail Orders. The Customer file is also useful for identifying customers at the POS.
See also Customer record

Customer number
The number by which a customer is represented in the Customer file.

Customer record
A record in the Customer File which contains information about one customer (name, address, purchase history, etc.).
See also Customer file

Customer Reserve Slips (Receiving)
A printout generated upon receiving merchandise. A Customer Reserve Slip contains information about an outstanding Special Order in the Receiving Batch. The customer's name, address, and phone number(s), as well as information about the item being held for the customer are printed on each Customer Reserve Slip.
See also Receiving Batch

Daily System Backup (Maintenance)
A procedure undertaken on a daily basis in order to make a copy of only key data files, in case the hard drive is damaged. The Full System Backup is a combination of the Daily and the Weekly System Backups.
See also Full System Backup, Weekly System Backup

Database
A collection of related information organized in such a way that a computer program, such as WordStock, can quickly identify desired pieces of data. WordStock is essentially a collection of programs for entering, organizing, and selecting data in for convenient and meaningful access.

Detail lines (POs, Ordering, Receiving, Special Orders, Returns)
A section of the screen onto which information about individual items is entered and/or displayed.

Discount Entry (DE)
One of two methods of indicating how a Vendor charges you for merchandise. The Discount Entry method indicates that you receive a discount off of the suggested list or retail price when ordering. This is the typical method of ordering from a publisher.
See also Cost Entry, costing method

Diskette drive
A 3¾" slot, usually located on the front of your computer, which is primarily used to transfer information from 3½" diskettes to the computer's hard drive, or to copy information from your hard drive onto diskettes.
See also diskette, floppy disk, hard drive

Diskette
A thin, plastic disk coated with magnetic material on which electronically-encoded information, such as data and programs, can be stored for later retrieval. Synonymous with floppy disk.

Display mode
One of three modes ['command', 'display', and 'modify'] in which any screen in WordStock can be operated. When the information on the screen can be viewed but not added to or changed, 'DISPLAY' appears in the Mode: box.
See also Command mode, Mode: box, Modify mode

EAN Barcode
Also known as 'EAN Bookland' barcode. The type of barcode that corresponds with ISBNs and WordStock 'x-ISBNs' (Receiving). EAN Barcode is the default barcode for labels.
See also barcode, International Standard Book Number, x-ISBN

Electronic Ordering (Ordering)
A WordStock program which allows merchandise to be ordered directly from a participating vendor by using WordStock's modem to communicate with the vendor's computer systems.
See also modem

email
Messages sent from one individual to another sent via telecommunications links between computers or terminals.

Exception Batch (Receiving)
A shipment received in Exception Mode. In an Exception Batch notations are entered in the Receiving screen to indicate what did not arrive as ordered, and why.
See also Exception Mode, Receiving Batch, Scan Batch

Exception Mode (Receiving)
One of two methods of receiving merchandise. Actual merchandise received against the Purchase Order is compared against that not received. Notations are entered in the Receiving screen indicating any variance, such as quantity, from the PO.
See also Exception Batch, Scan Mode

Fields
Discreet, self-contained areas on a screen which comprise a record, and in which information is entered. For example, in WordStock's Inventory file, 'ISBN', 'Title', 'Author', and 'Publisher' are all fields.
See also record

File Manager
A WordStock system program that keeps data files synchronized, and maintains the lookup indexes for them.

File
A collection of related database records, such as a file of all customers or a file of all Special Orders.
See also record

Fixed Reorder Point (FRP) (Inventory file, Restocking Report)
The point at which the number of items on hand necessitates that the number in the "FRQ" (Fixed Reorder Quantity) field is to be ordered. When the quantity in the "On Hand" field is less than or equal to the number in the "FRP" field, the quantity in the "FRQ" field should be ordered.
See also Fixed Reorder Quantity

Fixed Reorder Quantity (FRQ) (Inventory file, Restocking Report)
The number of items that are to be ordered when the quantity in the "On Hand" field is less than or equal to the number in the "FRP" (Fixed Reorder Point) field.
See also Fixed Reorder Point

Floppy disk
See diskette.

Formatting (a diskette) (Maintenance)
The process by which a diskette is prepared to accept information from a WordStock computer.
See also diskette, floppy disk

Full System Backup (Maintenance)
A procedure undertaken in order to make a copy of all data files, in case the hard drive is damaged overnight. The Full System Backup is a combination of the Daily and the Weekly System Backups.
See also Daily System Backup, Weekly System Backup, System Backup

Global change
A change made to all records in a sorted group of records.
See also sort

Hard disk
The electronic device inside a computer on which its software and data is stored. Often referred to as a hard drive.

Home directory
The place on a computer's hard disk where WordStock stores an individual's personal word processing files. Each valid login has its own home directory.
See also office, word processor.

Hot key
The keyboard key that corresponds to the single highlighted letter in each of WordStock's menu items. Pressing a hot key automatically selects a menu item with a single keystroke.
See also Hot Key Method

Hot Key method
The method of selecting an item from a WordStock menu by pressing the item's hot key.
See also hot key

Imprint
An editorial division of a publisher. This information appears in some frontlist files.

International Standard Book Number (ISBN)
A unique internationally recognized number code assigned to books for the purposes of identification and inventory control.
See Appendix 3

Invalid Special Order
A Special Order, the status and/or flag of which is inappropriate for its inclusion on a new Purchase Order (PO).
See also Special Order, Purchase Order

Inventory File Information box (Keyword Search)
A box, accessible from a WordStock Keyword Search Outcome, which displays detailed information about an item in the Search Outcome.
See also Search Outcome

Inventory file
A collection of records for the items stocked and ordered. Because inventory management is WordStock's core task, the entire system revolves around the Inventory file.
See also Inventory record

Inventory record
A Inventory File record which contains information about one item, such as title, author, and sales history.
See also Inventory file

ISBN check digit
The last number in an ISBN. An ISBN is actually a coded numeric string. The check digit is the result of a calculation involving the other numbers in the ISBN.
See also International Standard Book Number

ISBN
See International Standard Book Number

Keyboard arrows
The arrow keys located between the keyboard letters and the number pad on your keyboard. Sometimes referred to as 'cursor keys'.

Keyboard Arrow method
The method of selecting an item from a WordStock menu by using the keyboard arrows to highlight the item, and then pressing <Enter>.
See also keyboard arrows.

Keyword
A string of letters used to perform simple or sophisticated searches of the Inventory File.

Login
The process by which a bonafide user can gain access to WordStock.
See also password.

Logoff
The process by which a user can stop using WordStock and exit the system.

Mail Order
The process by which customers can order groups of items which can be placed on a single order form. Also, an optional WordStock module which processes such orders.

Main Menu
A display of all of WordStock's major program headings. It is made up of sub-menus which offer a selection of all the programs in WordStock.
See also menu, sub-menu

Master catalog (Vendor Import)
A listing of every item that is available on WordStock's electronic WIRE service.
See also WIRE

Menu
A display of available options from which a a task or a function can be selected.

Message: box
The space after the word 'Message:' on all WordStock screens. Whenever WordStock displays an error or information about a record, it appears in the Message: box.

Miscellaneous Income (POs)
Money which is put into a register for a reason other than a sale to a customer (shipping charges, service charges, etc.).

Mode: box
The area on a WordStock screen that indicates the way in which the screen can be operated.
See also Command: mode, Display: mode, Modify: mode

Modem
An electronic device that makes possible the transmission of data between two computers via telecommunications (telephone) links.
See picture in Appendix 1

Modify mode
One of three modes in which any screen in WordStock can be operated. When you are modifying an existing record, 'MODIFY' appears in the Mode: box. In some screens, an upward or downward pointing arrow appears next to 'MODIFY' to indicate which part of the screen is being modified.
See also Command: mode, Display: mode, Mode: box

Monitor contrast
A monitor adjustment that regulates the balance between foreground and background brightness.

Monitor
The electronic screen which displays a computer's information.
See picture in Appendix 1

NT field (New Title) (Ordering, Receiving)
An indicator that an item is new to the store's inventory, i.e., that it is being received for the first time..

Partial Sale Discount (POs)
A WordStock feature that allows discounting a group of items in a POs transaction.

Partial Sale Refund (POs)
A WordStock feature that allows refunding a group items as part of a POs transaction.

Password
A word or string of characters, sometimes kept secret or confidential, that must be entered into WordStock by a user in order to create, modify, access, or delete data.

PO
See Purchase Order

PO Header
The top portion of a PO screen where vendor information and the conditions of the order are entered.
See also header

PO statuses
See Purchase Order Statuses

PO types
See Purchase Order Types

Point of Sale (POS)
The retail interface used to perform cash register transactions.

Pop-up menu
A menu which opens automatically and contains a selection of field entries.
See also field

POS
See Point of Sale

Postal code type
A letter that indicates a country's postal code. There are four Postal Code Types: "Z" indicates Zip Code. It is the postal code type for the USA.

• B indicates British postal code type.
• C indicates Canadian postal code Type.
• O indicates "Other".

Printer
A device, connected to a computer or terminal by cables, that produces a paper copy of data.
See picture in Appendix 1

Product code
A (one or two digit) number that indicates an item's merchandise classification.

Product name
The name of an item's merchandise classification (paperback, stuffed animals).

Product
Merchandise classification.

Prompt
A message from WordStock to a user, appearing on the screen, requesting more information or indicating that the system is ready for user instructions.

Purchase Order (PO)
A list of items that you wish to order from a Vendor.

Purchase Order Statuses
Any of six indicators which, when displayed in the "Status" field on the Ordering screen indicates the stage of that Purchase Order in the ordering process. The "Status" field is automatically updated as the PO is processed.

• NEW indicates that the PO has just been created.
• SENT indicates that the PO has been printed or electronically sent to the Vendor.
• ON ORDER indicates that the PO has been put on order.
• FINISHED indicates that the items on the PO have been put on a Receiving Batch (see Chapter 9)

Purchase Order Types
Any of four indicators which, when entered into the "Type" field on the Ordering screen provides information about the Vendor and about the type of PO:

• PO indicates 'publisher order' or 'purchase order'. <PO> is used when you are ordering directly from a publisher or manufacturer.
• WO indicates 'wholesale order'. <WO> is used when you are ordering from a wholesaler.
• NO indicates 'new title order' or 'new item order'. <NO> is used when you are ordering items that you have never ordered before.
• UO indicates 'undefined order'. <UO> is used for any order that does not fit into any of the other PO Types (for example, to create a PO for consignment goods which typically arrive in your store without your having ordered them).

Rebuild (Maintenance)
The process by which data files are synchronized in the event that the computer is turned off repeatedly without stopping the File Manager or reboots inadvertently. Rebuilding a data file corrects problems, restores the file's integrity, and keeps the hard disk running efficiently.
See also hard disk

Receipt Printer
A printer used for printing records of POs transactions.

Receiving Batch
A list of items that have been received, usually linked to a PO.
See also Exception Batch, Purchase Order, Scan Batch

Receiving Batch Statuses
Any of five indicators which, when displayed in the "Status" field on the Receiving screen indicates the stage of the associated Receiving Batch in the receiving process. The "Status" field is automatically updated as the Receiving Batch is processed. There are 3 ACCEPTABLE Receiving Batch statuses:

• NEW indicates that the Receiving Batch has just been created.
• FINISHED indicates that the Receiving Batch has been completely processed.
• DELETED indicates that the Receiving Batch has been deleted.

There are 2 UNACCEPTABLE Receiving Batch statuses:

• ON HAND indicates that the Receiving Batch has been put on hand.
• RECONCILED indicates that the Receiving Batch has been reconciled against its PO(s).

Receiving Exception Report
A printed report that provides information about items which have an exception status on a Receiving Batch. (Only available for Exception Batches). It provides information about what did not arrive and why.
See also Exception Report

Receiving Report
A printout confirmation of a Receiving Batch listing items received and the terms under which they were received.

Reconciled (Ordering)
The updated condition of a PO and any related Inventory records once a Receiving Batch has been fully processed.

Record
A unique collection of data that define and describe individual items, such as an Inventory item, a Vendor, or a Special Order. A group of records comprise a file.
See also file

Relational Database
An electronic database composed of multiple files of related information, which allows a link to be established between separate files that have a matching field so that more than one file can be accessed simultaneously.
See also database

Report
A group of records that have been assembled into a meaningful order and format. A report can be printed to paper or viewed on–screen.

Report Format (Reports)
A construct that defines how WordStock should organize the information in a report for printing or on-screen viewing.
See also Report, Sort Include Specification, Sort Order Specification, Sort, Sort Outcome

Reserve Special Order
A Special Order item which already appears on a PO and is identified and reserved when it arrives to fill the Special Order.

Restocking Report
A list of general information about every item sold since the last time a Restocking Report was produced.

Return code (Vendor record)
An indicator as to whether a Vendor will accept returns.

Return Order (RO)
A list of items to return to the Vendor for credit or refund.

Return Order Statuses
Any of six indicators which, when displayed in the "Status" field on the Return screen, indicates the stage of the associated Return Order in the ordering process.

• 0 indicates that the Return Order has just been created.
• 1 indicates that the newly created Return Order has been printed, and, if necessary, sent to the Vendor in order to obtain permission to return the books that are listed on it.
• 2 indicates that the Vendor has granted you permission to return the books listed on the Return Order.
• 3 indicates that you have made changes to the Return Order (annotated it, sorted it, etc.) and are ready to reprint it and send it back to the Vendor with the books you are returning.
• 4 indicates that you have printed the Return Order a second (final) time, and that you are sending it with the books.
• 5 indicates that the books have been removed from your inventory.

RO
See Return Order

Sales by Product Summary Report
A WordStock report that provides a breakdown of register activity according to Product type. Whenever a Sales By Product Summary report is run, up–to–the–minute information is provided about the kinds of merchandise sold since the last time the report was run..

SAN
See Standard Address Number

Scan Batch (Receiving)
A shipment received in Scan Mode. A Scan Batch is a list of the items that arrived as ordered.
See also Exception Batch, Scan Mode, Receiving Batch

Scan Mode (Receiving)
One of two methods of receiving merchandise. In Scan Mode, items are scanned in by barcode and the items and quantities received are compared to the original PO. Notations are made for missing items..
See also Exception Mode, Scan Batch

Scanner
An electronic device that can read the black and white pattern of barcodes and recognize them as encoded numbers and letters that uniquely identify items.
See also barcodes

Screen
The portion of a terminal or monitor on which information is displayed.
See also monitor, terminal

Scroll
To move text up, down, or across a display screen, with the new text appearing on the screen as the old text disappears.

Search Outcome (Keyword Search)
A list of citations generated by a keyword search.
See also Keyword Search

Section
A category designation used to identify the subject matter ( 'history', 'fiction') or the physical location ('fixture 1') of items in the store.

Settlement (Credit Card Authorization) (POS)
The process by which credit card transactions are transmitted electronically to NPC (the settlement company) at the end of the day so that the store's account is credited for the amount of credit card transactions.
See also Credit Card Authorization

Single Line Discount (POS)
A WordStock feature that provides the ability to discount a single item at the Point of Sale.

Single Line Refund (POs)
A WordStock feature that provides the ability to refund a single item at the Point of Sale.

SKU
See Stock Keeping Unit

Sort Include Specifications (Reports)
A request that defines which records WordStock should retrieve from data files for a report.
See also Report, Report Format, Sort Order Specification, Sort, Sort Outcome

Sort Order Specifications (Reports)
A construct that that defines the order in which information will be presented in a report.

Sort Outcome (Reports)
The records found by a sort.

Sort (Reports)
The process of sifting through records in order to locate a group of records that meet certain specifications. A collection of records which have been separated by a sort.

Sourcing (Ordering)
Placing an Electronic Order with a Vendor.
See also Electronic Ordering

Special Order
A non-inventory item ordered especially for a customer.

Special Order Flags
Any of three indicators which, when entered into the "Flag" field on the Special Order screen indicates 'in store' information about whether the Special Order may be put on order.

• OK (the default entry) indicates that the Special Order is fine and no special action is necessary.
• PROBLEM indicates that something is wrong with the Special Order so you should not proceed until the problem is identified and resolved.
• REVIEW indicates that the Special Order is fine but needs to be okayed by somebody (the Special Order buyer, store manager, etc.) before it can be processed.

Special Order Matches
Any of three indicators which, when entered into the "Match" field on the Special Order screen indicates which PO(s) can be used to fill the associated Special Order:

• ANY (the default entry) indicates that there is no PO associated with the Special Order; it can be filled from the first PO on which it is received.
• EXACT indicates that the Special Order is associated with a specified PO; it can only be filled from the PO on which it was ordered.
• EXACT/ANY indicates that while there is a PO associated with the Special Order, it can be filled from the first PO on which it is received unless that PO contains other Special Orders of the item.

Special Order Origins
Any of six indicators which, when entered into the "Origin" field on the Special Order screen, indicates how the customer placed the Special Order.

• STORE (the default entry) indicates that the customer came into the store.
• MAIL indicates that the customer placed the order through the mail.
• PHONE indicates that the customer placed the order over the phone.
• EMAIL indicates that the customer placed the order through email.
• FAX indicates that the customer placed the order by fax.
• UNKNOWN indicates that you do not know the origin of the Special Order.

Special Order Sources
Any of three indicators which, when entered into the "Source" field on the Special Order screen indicates the method by which the item(s) should be ordered.

• BEST (the default entry) indicates that the item(s) should be ordered from the most reliable or expedient source.
• PUBLISHER indicates that the item(s) should be ordered directly from the publisher.
• WHOLESALER indicates that the item(s) should be ordered only if available from a wholesaler (Ingram, Koen, or Baker & Taylor, etc.).

Special Order Statuses
Any of six indicators which, when entered into the "Status" field on the Special Order screen, indicate the stage of the associated Special Order in the ordering process. The "Status" field is automatically updated as the Special Order progresses through the Ordering and Receiving steps.

• NEW (the default entry) indicates that the Special Order has just been created.
• SOURCED indicates that the Special Order has been put on a PO but has yet to be put 'On Order'.
• ON ORDER indicates that the Special Order has been put 'On Order' with the Vendor.
• INCOMPLETE indicates that some of the items which were ordered for the customer have been received.
• RECEIVED indicates that the entire Special Order has been received.
• CANCELED indicates that the Special Order has been canceled.
• FINISHED indicates that the customer has received the Special Order.

Special Order Types
Any of six indicators which, when entered into the "Type" field on the Special Order screen, indicates the Special Order is being placed with a Vendor or will be fulfilled using an alternate method..

• SPECIAL (the default entry) indicates a Special Order is being placed with a Vendor.
• HOLD indicates that an item in inventory is to be held aside for a customer.
• RESERVE indicates that an item already on a PO is to be held for the customer when it arrives.
• WISH indicates an item that a customer requested, but is not stocked..
• BORROW indicates that an item from inventory is on loan (usually to an employee).
• S.T.O.P. Indicates Single Title Order Plan. (See Appendix 8)

Standard Address Number (SAN)
A unique number used in the book industry to identify bookstores.

Stock Keeping Unit (SKU)
A general term that indicates a number assigned to an inventory item in order to facilitate inventory management. Each inventory item has a unique SKU so that it can be easily distinguished all other inventory items.

Sub-menu
Sub-menus list the items available under each major heading. A sub-menu is opened whenever a selection is made from the Main Menu.
See also Main Menu, menu

Surge protector
An electronically-protected power strip. Computer system components are plugged into this device in order to prevent damage in the event of power blackouts, brownouts, surges or spikes.
See picture in Appendix 1

System backup (Maintenance)
A procedure which makes a copy of the files on a computer's hard disk (hard drive) onto any of a variety of portable media, such as streaming tape cartridges, that can be removed from the store for safe keeping.
See also Daily System Backup, Full System Backup, Weekly System Backup

System configuration
The unique combination of hardware, software, and customized features by which a system can function to suit individual business practices.

Tag field
A field specifically designated for a note or tag about another field (PO, Special Order, Title Data).

Tape drive (Maintenance)
An external device used to make a copy of a system's data onto a magnetic tape. The copy can be used to restore the system's data in the event of a catastrophe, such as a fire or a lightning strike.

TBO
See To Be Ordered list.

Terminal
A display screen and keyboard used to enter information into WordStock or to receive information from it.
See picture in Appendix 1

TitleView (Vendor Import)
A data reporting program that polls participating stores for weekly and ISBN–specific sales. The results (not including store identification) are then provided to authors, publishers and agents who use the information for internal purposes only. Participating stores can access the Top 50 Title reports through WordStock's WIRE service.

To be ordered (TBO) list
A PO created to track items to be ordered at a later date but which are not yet placed on a specific Purchase Order. The items can be processed later and appended to various POs.

Total Sale Discount (POs)
A WordStock feature that provides the ability to discount an entire sale.

Total Sale Refund (POs)
A WordStock feature that provides the ability to refund every item in a transaction.

Transmit
The act of sending data (usually a PO) electronically from your WordStock system to another computer using a modem and a phone line.

Uninterruptible Power Supply (UPS)
A battery backup unit that provides temporary power to your computer in the event of a blackout or brownout, or power spikes and surges.
See picture in Appendix 1

Universal Product Code (UPC): A barcode that indicates price, product classification, etc., and can be read electronically by a scanner at the Point of Sale. See also barcode, Point of Sale, scanner

UPC
See Universal Product Code

Updates (BIP+™) (Maintenance)
Regular periodic supplements to the core BIP+™ database. Depending upon a store's subscription BIP+™ updates may include new titles, price changes, publisher changes, stock availability, etc.

Updates (WordStock) (Maintenance)
Software updates and enhancements to the WordStock system.

UPS
See Uninterruptible Power Supply

Vendor
A merchandise supplier.

Vendor name
The name of a merchandise supplier.

Vendor number
The number by which a Vendor is represented in the Vendor file.

Weekly System Backup (Maintenance)
A complete backup of all system data to an external medium, such as a magnetic tape or a Zip™ cartridge. The Full System Backup is a combination of the Daily and the Weekly System Backups.
See also Daily System Backup, Full System Backup

Windows
Multiple work locations available in WordStock. Windows are like multiple channels on a TV set: change the channel and things proceed unhindered on the other channels. In the same way, begin a task in one window, and switch to another to work on something else.

WIRE (Vendor Import)
The WordStock Information Retrieval and Exchange service on which a variety of useful information is available for download to a WordStock customer's system.

X-ISBN
A type of Stock Keeping Unit (SKU), developed by WordStock, assigned to items which do not have a Universal Product Code (UPC) or International Standard Book Number (ISBN), or to any item in inventory.
See Appendix 3.
See also International Standard Book Number, Stock Keeping Unit, Universal Product Code

X-read (POs)
A printout of activity that took place on a register since the last time the register was cleared. An x–read is printed on the register's receipt printer, and contains most of the information that is printed on the Cash Sheet. An x–read can be run at any time, so that a sales profile can be created over the course of the day.
See also Cash Sheet

ZIP drive (Maintenance)
Brand name of an external device that is used to make a copy of a system's data onto 100 Mb Zip™ cartridges.