WordStock offers a complete working environment for retailers

Inventory recordWordStock is a computer-based inventory control and point-of-sale system for retailers, with a particular focus on bookstores.

For 30 years, WordStock has helped stores to manage profitability by reducing investment in inventory and minimizing returns.

From a core inventory control program, i.e., ordering/receiving/selling, we've expanded our offerings to accommodate current practices, such as customer sales tracking and loyalty programs and connectivity to other systems.

In fact, WordStock pioneered many now-standard utilities, such as electronic ordering, real-time vendor sourcing, and electronic title records.

WordStock's versatility lets you run your business the way you want to run it. WordStock's reporting capabilities are unmatched in their unique flexibility and power: if you can describe what you want to know about your business in words, WordStock can help you to see it in a report.

Comprehensive special order, customer, and mail order programs help you to offer first-class customer service to make your store stand apart and to give you a competitive edge.

WordStock has been installed in hundreds of bookstores in 6 countries—in very large stores, as well as very small. WordStock is used in general stores, specialty stores, and multi-store organizations.

We're currently developing a new user interface that takes advantage of web and Internet technology to streamline development while offering a richer user experience. As you look through our web pages, you'll see screenshots of the programs we have in testing.

Throughout our 30 years, we've always strived to provide a comprehensive experience of quality and attention to our customers:

• Quality in the way WordStock has been designed to solve real-world problems;

• Quality in the way WordStock is sold — because there's no “off-the-shelf” store, we take the time to listen to your needs and develop WordStock systems after individual consultations;

• Quality in the way WordStock systems are assembled, in our own offices, by our own technical staff;

• Quality in the installation and training our staff provides in your store;

• Quality in after-sale service through our unique One-Call Support program.

To learn more about WordStock, we invite you to read through our site or to contact our Sales group for more information at 800-753-8673, Ext 212 or sales@wordstock.com

Verifone Rental Documents

NEW Completing Verifone Documents for Point Service

There are 3 electronic documents you need to complete to sign up for Point service with Verifone, including EMV and chip-and-PIN; links for these documents are below; each document will open in a separate, popup window:

Point Service Agreement with MX925 Rental [MS Word]


Point Service Agreement - Service Only [MS Word]

ACH Authorization [pdf]

Point Client Survey [MS Word]

You'll also want a reference copy of Our EMV FAQ document to have pricing handy:


When you've completed the forms:

Please email them to Mike Passmore the Sales Executive at Verifone who is working with WordStock customers:

Also, please email Norm Gosselin when you've submitted the forms so that we can monitor your application's progress; thank you.

If you have questions about completing the forms, please email John McDowell, WordStock Support, or call 800-444-7224, opt 1.

Credit Card Processing

Updated 9/22/15

Verifone MX925

What is this credit card “liability shift” I keep hearing about?

The basic meaning is that, since credit cards with chips are the new Payment Card Industry [PCI] standard, if you, as a merchant, accept a card that turns out to be counterfeit but you didn’t know it was because your store doesn’t have credit card terminals that can read cards with chips, then the responsbility – "liability" — for that fraudulent transaction is passed – "shifted" — to you, not the bank.

In other words, if a merchant chooses not to use chip card readers, the merchant — not the bank – will be held responsible for the loss.

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